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LCH Behavioral Health Services

You are not alone. Many people experience acute or chronic stress, depression, anxiety or other mental illnesses.

Many aspects affect a person's overall health. At LCH, we are here to support you with both your physical and behavioral health care.

Our services

  • What is behavioral health?
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    What is behavioral health?

    Behavioral health is the ability to manage the daily challenges and stress of life, as well as the exploration of mental illness such as depression and anxiety and how these diseases affect overall behavior.

  • What kind of services do you have?
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    What kind of services do you have?

    We have behavioral health professionals that can provide different levels of care, depending on your needs and preferences. LCH has three levels: (1) Integrated Behavioral Health (2) Outpatient Therapy and (3) Psychiatric Medication Management.

  • What if I don’t know what kind of help to ask for?
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    What if I don’t know what kind of help to ask for?

    Let any of our staff know you have a question about our behavioral health services, and we will connect you to someone who can determine the best place for you to get started.

  • How much do the visits cost?
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    How much do the visits cost?

    Just like medical appointments at LCH, the cost varies depending on whether you have health insurance or provide information about your income and household size. Our Member Relations Specialists can tell you what your specific cost will be for each type of visit.  LCH never turns someone away based on their inability to pay.

  • Do I need to be an existing primary care patient?
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    Do I need to be an existing primary care patient?

    No, anyone is welcome to register & schedule an appointment.

  • How soon can I be seen?
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    How soon can I be seen?

    Just give us a call or ask while you are at LCH for any of our other services- we will have someone available to see you the same or next day.  We also have behavioral health services through Telehealth. Telehealth connects patients and their therapist or behavioral health consultant through technology instead of being in the same room. It will feel like a conversation on Skype, Facetime, WhatsApp, and other video chat platforms that you may be using with family and friends, but your information and privacy is protected just like if you saw us in the office.

Our team of behavioral health professionals can provide different levels of care, depending on your needs and preferences.

LCH Behavioral Health Consultants (BHC’s) meet with members to answer questions and provide information on topics like depression, anxiety and other mental illness, as well as behaviors affecting health. Support is available in our Kennett Square, Oxford, and West Grove locations and through Telehealth.

BHC with patient in exam room

cartoon image screenshot of BHC video overview

Watch this video to learn about our different types of behavioral health care.

Schedule a behavioral health appointment today

610-444-7550

Integrated Behavioral Health

What does an integrated behavioral health visit look like?

  1. Brief (15-30 minutes)
  2. During a medical visit or scheduled separately
  3. Follow-up is only as needed (maybe only 2-3 times, or once a year)
  4. Collaboration with Primary Care Provider
  5. Screenings for & strategies to manage acute stressors, depression, anxiety, sleep difficulty, health management, etc.

Behavioral health professionals work alongside your primary care providers as part of your medical team.

We are available for brief, in the moment consultations and follow-up visits. If your primary care provider has a specific concern, he or she will ask you to stay for a few extra minutes to meet with a Behavioral Health Consultant to better understand how stressors or behavioral health concerns might be affecting your physical health. Integrated behavioral health is available at all three of our locations.

BHC meets with patient in exam room

Outpatient Therapy

What does an outpatient therapy visit look like?

  1. Longer appointments (50 minutes)
  2. Scheduled as a separate visit
  3. Regular follow-up appointments (could be weekly, bi-weekly, monthly, etc. for several months)
  4. Collaboration with Psychiatric Nurse Practitioner
  5. Evaluation & treatment for depression, anxiety, bipolar disorders, PTSD, etc.

Licensed therapists provide treatment for a broad range of behavioral health conditions.

Therapy can be short or long term depending on your needs. Outpatient appointments are available Monday through Friday.

Psychiatric Medication Management

What does a psychiatric medication management visit look like?

  1. Evaluation of behavioral health conditions
  2. Medication management
  3. Outpatient therapy visits

A Psychiatric Nurse Practitioner provides treatment and medication prescriptions as needed for behavioral health problems such as: depression, anxiety, PTSD, learning disabilities, bipolar disorder, etc. LCH provides psychiatric medication management to children, adolescents, and adults.

Because this is a specialty level of care, if you receive these services you will also be required to have regular outpatient therapy appointments so that we can help you achieve your best results. Psychiatric medication management appointments are available Wednesdays and Thursdays.

The Behavioral Health Team

  • Abner Santiago, LPC

    Behavioral Health Manager NPI#1619127842

    Abner Santiago, LPC

    Behavioral Health Manager NPI#1619127842

    When did you join the LCH team?

    I joined LCH in October 2014.

    Why did you decide to become a Behavioral Health Consultant?

    The integrated care model in conjunction with population based care was appealing.  I wanted to not only join a great organization, but be in a position where I would have many opportunities to make an impact in the lives of the community we serve.

    Why do you like working at LCH?

    I have the pleasure of working with a dedicated and passionate team.  Being able to help the community is rewarding.

    What is your most important mental health tip for patients?

    Self-care is essential.  Taking time to implement social contact and leisurely activities is highly important.

  • Anna Roosevelt, LCSW

    Behavioral Health Consultant NPI#1154985422

    Anna Roosevelt, LCSW

    Behavioral Health Consultant NPI#1154985422

    When did you join the LCH team?

    I first joined the LCH team in 2013 working as an ESL teacher and a Resource Specialist in the social service department. After going back to school to get my MSW from 2015 to 2016 I returned to LCH in September, 2016 to join the BHC team.

    Why did you decide to become a Behavioral Health Consultant?

    I decided that I wanted to become a Behavioral Health Consultant when the Behavioral Health program started at LCH a few years ago. Seeing how Courtney, Abner, and Amy were integrating mental health services into primary care inspired me to go back to school because I believed and still believe that holistic, integrated, care is how to truly make our community healthier.

    Why do you like working at LCH?

    I like working at LCH because I believe strongly in the mission and feel proud of the work we do and the services we provide. It is truly a special place.

    What is your most important mental health tip for patients?

    The most important mental health tip that I have for patients would be to embrace self-care i.e. carving out time specific time every day to do things “just for you” that make you happy, whether it’s taking a walk in the park or playing games with the kids.

  • Courtney Erroa, LCSW

    Behavioral Health Consultant NPI#1720442155

    Courtney Erroa, LCSW

    Behavioral Health Consultant NPI#1720442155

    When did you join the LCH team?

    I have been a part of the LCH team since October 2011.

    Why did you decide to become a Behavioral Health Consultant?

    I have seen great limitations in our current mental healthcare system and I believe that by integrating behavioral health into primary care we are making a difference to many people. It is exciting to be on the front line of a new model of care! As a social worker, I believe that people are resilient and strong and sometimes all they need is the opportunity to be heard. I feel privileged and humbled to hear people’s stories as a Behavioral Health Consultant at LCH and hope to provide the best care possible within primary care.

    Why do you like working at LCH?

    I am grateful to work at a place that cares about community and constantly strives to improve. I also love working with bilingual colleagues from around the globe- everyone brings a little something different to the table, and we learn a lot from each other!

    What is your most important mental health tip for patients?

    Self-care! We all experience stress; Pay attention to the impact it has on your life, and find ways to eliminate or decrease those effects. Even things as simple as cooking a good meal, going for a walk in the park or a taking a hot bath can make you feel relaxed or give you the boost of energy you need to get through a tough day.

  • Meredith Sullivan, CADC

    Behavioral Health Consultant

    Meredith Sullivan, CADC

    Behavioral Health Consultant

    When did you join the LCH team?

    I joined the LCH team in April 2018.

    Why did you decide to become a Behavioral Health Consultant?

    I decided to become a Behavioral Health Consultant because I enjoy helping people to understand themselves better, and helping them to create even better versions of themselves.

    Why do you like working at LCH?

    I enjoy working at LCH because the staff and the work environment are very welcoming, positive, and supportive. I also enjoy being part of an organization that helps members of the community in such a variety of ways.

    What is your most important mental health tip for patients?

    My most important mental health tip for patients is to take time for yourself each day. Taking a few minutes to relax each day will help to lessen stress and create positive energy.

  • Marykate McShane, LSW

    Behavioral Health Consultant

    Marykate McShane, LSW

    Behavioral Health Consultant

    When did you join the LCH team?

    I joined in April 2020. I previously interned as a Master of Social Work student with the Behavioral Health team in 2019.

    Why did you decide to become a Behavioral Health Consultant?

    I had the opportunity to work with the Behavioral Health team last year and learn about the role of a Behavioral Health Consultant (BHC). The integrated care model views patients holistically and improves access to mental health services and support for the community we serve. I am passionate about continuing to improve this access to trauma-informed and culturally responsive behavioral health services. As a social worker, I believe in the inherent strength of individuals and I believe the BHC allows LCH members to be heard and empowered.

    Why do you like working at LCH?

    I am excited to work with a dedicated team who lives their mission and values and provides quality care to the community.

    What is your most important mental health tip for patients?

    I echo my team members by saying that self-care and wellness activities are so important! Life can be busy and unpredictable. Finding a self-care routine is essential to maintaining a healthy stress level. Self-care includes caring for oneself physically, emotionally, socially and spiritually.

  • Daisy Lara, DNP CRNP FNP-BC PMHNP-BC

    Certified Psychiatric Mental Health Nurse Practitioner, Certified Family Nurse Practitioner NPI#1083081772

    Daisy Lara, DNP CRNP FNP-BC PMHNP-BC

    Certified Psychiatric Mental Health Nurse Practitioner, Certified Family Nurse Practitioner NPI#1083081772

    When did you join LCH Team?

    I joined the team in April 2020.

    Why did you decide to become a Psychiatric Mental Health Nurse Practitioner?

    I have a passion for nursing and improving patient health. I believe that optimal health involves a balance between physical and mental health. I want to be able to assist my patients in overcoming mental health stigma and feel comfortable obtaining psychiatric care during difficult and stressful times, providing them with excellent psychiatric treatment, educating them on their medications and providing essential coping techniques.

    Why do you like working at LCH?

    I enjoy working at LCH because the entire team works towards a common goal, to improve the overall health and wellness of their members.

    What is your most important mental health tip for patients?

    Mental health is treatable. With different modalities available you can live a happy and fulfilling life.

Contact Us

610.444.7550